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Shipping Policy for Star Skill Academy

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Welcome to Star Skill Academy! This Shipping Policy outlines the terms and conditions regarding the delivery of offline class bookings made on our website. By placing a booking with us, you agree to the terms described below.

 

1. Delivery of Booking Confirmation

Once you successfully book an offline course through our website, you will receive a confirmation email containing all relevant details, including:

  • Course Name

  • Date and Time

  • Venue Address

  • Payment Details

  • Unique Booking Reference Code

This email serves as your proof of booking and entry to the course. Please ensure you provide a valid email address during checkout.

 

2. Delivery Timeline

  • Instant Confirmation: Upon successful payment, your booking confirmation will be sent to your registered email address within 1-2 hours.

  • Delays: In rare cases, delays may occur due to technical issues. If you do not receive the confirmation email within 24 hours, please contact us immediately at [Insert Contact Email] or [Insert Phone Number].

 

3. Delivery Method

All booking confirmations are delivered digitally via email. No physical tickets or materials will be shipped for course bookings. You may be required to show a digital or printed copy of your confirmation email at the venue.

 

4. Changes to Booking Details

If you need to update any details related to your booking (e.g., attendee name, contact information), please contact us at least 48 hours before the course start time. Any changes are subject to availability and approval.

 

5. Non-Delivery Issues

If you do not receive your booking confirmation within the stated timeline, please:

  1. Check your email’s spam/junk folder.

  2. Verify that the email address you provided during checkout is correct.

  3. Contact our support team for assistance at [Insert Contact Email] or [Insert Phone Number].

 

6. Refunds and Cancellations

For information on refunds and cancellations, please refer to our Refund Policy page.

 

7. Contact Us

If you have any questions about this Shipping Policy or need further assistance, feel free to reach out to us:

 

Thank you for choosing Star Skill Academy! We look forward to helping you achieve your learning goals.

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